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Terms of service

Terms of Service

Thank you for shopping with Daisy’s! Please read our Terms of Service carefully before making a purchase. By placing an order, you agree to the following terms:

1. Product Availability

  • While we list products as in stock, some items may not be immediately available from our suppliers. If your order includes an item that is out of stock, we will contact you within 24 hours of order placement.

  • If the item is unavailable, you will be offered a replacement option. If the replacement item costs more than the original, you will be required to pay the price difference. If the replacement item is cheaper, we will refund the price difference.

2. Order Processing & Delivery

  • We strive to deliver all orders within 24 hours of being placed, but delivery times may vary depending on product availability and your location.

  • If any delays occur, we will notify you promptly and offer a solution or refund if necessary.

3. Payment

Payments for all orders are processed through secure payment methods available on our website.

If any price adjustments are necessary due to item replacement, the difference will be charged or refunded to the original payment method.

  • If the price of the replacement item is higher, you may choose to pay the difference either by cash on delivery or via bank transfer.

  • If the replacement item is cheaper, the price difference will be refunded to your original payment method or via bank transfer, depending on your preference.

4. Returns & Exchanges

  • We accept returns and exchanges on eligible items within 14 days of delivery. Items must be unused, in original condition, and in their original packaging.

  • Customers are responsible for return shipping costs unless the item is damaged or incorrect. Please contact us at [email address] for return instructions and authorization.

5. Shipping Costs

  • Free shipping is available for orders over €35. A flat €4 delivery fee applies for orders under €35.

  • We aim to deliver your order within 24 hours. Delivery times may vary depending on the availability of the product and your location.

6. Liability & Disclaimer

  • Daisy’s is not liable for any damages or losses that occur after the delivery of products. We ensure that products are carefully inspected before shipping.

  • We are not responsible for any damages caused by incorrect or incomplete customer information provided at checkout.

7. Modifications

  • We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with the updated date.

 

By purchasing from Daisy’s, you agree to these Terms of Service. If you have any questions, feel free to contact us!