Care & Safety

Your pet’s well-being is important to us. Please follow these general care and safety guidelines when using any product purchased from Daisy’s Pet Shop.

General Use

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  Always use products as intended and according to the instructions provided on the packaging.
  
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  Ensure the product is suitable for your pet’s species, size, age, and chewing or usage habits.
  
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  If introducing a new food, treat, or supplement, do so gradually to help avoid digestive upset.
  

Supervision & Handling

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  Supervise your pet when using toys, chews, or accessories, especially during initial use.
  
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  Regularly inspect products for signs of wear or damage and discontinue use if damaged or unsafe.
  
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  Keep all pet products out of reach of children.
  

Food, Treats & Consumables

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  Always provide access to fresh, clean drinking water.
  
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  Store food and treats in a cool, dry place and follow storage instructions on the packaging.
  
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  Once opened, refrigerate products where applicable and use within the recommended time frame.
  

Health & Safety

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  Discontinue use if your pet shows signs of irritation, intolerance, or adverse reaction and consult a veterinarian if necessary.
  
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  Supplements, hygiene, and grooming products are not a substitute for veterinary care unless stated otherwise.
  
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  Only use products on the species indicated on the packaging.
  

Storage & Expiry

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  Store products away from direct sunlight and heat.
  
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  Check the best before or expiration date before use.

Orders placed after 2PM are delivered the following working day. We use a 24-hour courier service for most areas to ensure timely delivery.

Delivery charges:
A €4.00 delivery fee is automatically added at checkout for orders under €35. Orders over €35 qualify for free delivery. Additional surcharges may apply for remote areas, as determined by the courier.